Privacy Policy

Last updated: February 3, 2026

1. Introduction

Welcome to itheons.app ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand exactly how your information is used. This Privacy Policy outlines our data collection, processing, and usage practices in compliance with global standards, including GDPR and CCPA.

2. Information We Collect

2.1 Personal Information

When you register for an account, subscribe to our newsletter, or contact support, we collect personal details such as your name, email address, phone number, and billing information.

2.2 Usage Data & Telemetry

We automatically collect information on how you interact with our Service, including your IP address, browser type, device information, and pages visited. This helps us optimize performance and security.

2.3 Geospatial Data

As a mapping platform, you may upload or generate geospatial datasets (coordinates, polygons, routes). This data is stored securely and processed solely to provide visualization and analytics services to you. We do not own your data.

3. How We Use Your Information

  • To provide, maintain, and improve our Service.
  • To process transactions and manage your account.
  • To send administrative information, including security alerts and support messages.
  • To analyze usage trends and enhance user experience.
  • To comply with legal obligations.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors like Stripe, cloud hosting like AWS).

5. Data Security

We implement industry-standard security measures, including encryption at rest and in transit, to protect your personal and geospatial data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us at privacy@itheons.app.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@itheons.app
Address: 41 Woodside Dr, Burnt Hills, New York, 12027